Our Process

Our 8-Step Build Method

Consult, Design, Fixed Price, Contract, Prepare, Build, Handover, After-Care

We don't guess our way through renovations - we lead them. Our 8-step process has been built through years of experience, refining every step to deliver the right result every time.

It's designed to remove confusion, miscommunication, and hidden costs - the three things that ruin most renovation experiences.

We know what works, because we've tested it.

Here's exactly how we do it.

Before We Begin

Every great renovation starts with clarity. Before we start, we make sure you have:

1A clear goal and realistic expectations
2Full transparency on cost and timeline
3Respect for your home and your schedule
4Consistent communication throughout the journey

We start by listening - to your goals, your budget, and your vision. Our goal is to understand what you really want before we talk numbers or timelines.

You'll know:

if we're the right fit for your project, your estimated cost, and your timeframe.

From our experience, design is everything. It's not just about how it looks - it's about how it's built. We finalise all drawings, layouts, and material selections before construction. Only once you're 100% happy with the design do we move forward.

You'll know:

your complete design and material choices before construction begins.

"They didn't rush the design - and that saved me from expensive changes later."

- Michael, Ryde

Once the design is complete, we prepare a clear and detailed fixed-price quotation. Every part of the job is listed - no vague allowances, no hidden costs. We'll walk you through it line by line until you're completely confident.

You'll know:

what's included, what's excluded, and the exact final price with no surprises.

"Our quote was so detailed we didn't have a single surprise."

- Sophie, Glen Waverley

Before any work begins, everything is made clear - on paper. You'll receive a Master Builders Association contract with all protections in place.

  • 1All company and trade licences and qualifications
  • 2Exact project start and finish dates
  • 3A transparent payment schedule
  • 4A list of what's included and what's not included
  • 5Your Home Warranty Insurance certificate
  • 6Proof of Public Liability Insurance

You'll know:

your project is fully protected before construction begins

Before demolition starts, we order all materials, schedule all trades, and protect your home. We don't start until everything is ready - no waiting mid-project for materials or decisions.

You'll know:

everything is organized and your home is protected before work begins.

Construction begins with one dedicated project manager - your single point of contact. They coordinate all trades, deliveries, and inspections, ensuring everything runs smoothly.

  • 1What was completed today
  • 2What's happening next
  • 3Who's on site tomorrow
  • 4Any decisions needed from you
  • 5Optional progress photos

All communication, photos, and updates are tracked in our digital project system, so you can check progress anytime, from anywhere.

You'll know:

exactly what's happening - every single day.

"They kept us updated daily. I always knew exactly what was going on."

- Rachel, Burwood

Before we hand over your new space, we inspect every detail. We don't believe in 'good enough.' You'll walk through the project with us to ensure everything meets both your standards and ours.

You'll know:

your renovation is 100% complete and perfect before final payment.

"They didn't leave until everything was flawless - exactly how it should be."

- Emily, North Sydney

Our work doesn't end when the tools are packed up. Every year, for five years, we'll visit your home to inspect your renovation - ensuring everything is holding up exactly as it should.

You'll know:

we'll still be there, long after the last tile is laid.

Building is easy.

Building trust takes structure, honesty, and consistency - and that's exactly what our process delivers.

We don't want you to rush your decision. Let's start with a conversation - no pressure, no obligations. Just clarity.

Book Your Consultation